Privacy Policy

1. Introduction
This Privacy Policy explains how Real Estate Newcastle collects, uses, and protects your personal information. We operate in New South Wales and comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Spam Act 2003 (Cth).

2. Information We Collect
We only collect information necessary to provide real estate sales services and property updates. This includes:

Names, email addresses, and phone numbers.

Residential and postal addresses.

Property ownership details and appraisal requests.

3. How We Collect Data
We collect information directly from you when you:

Email or call us directly.

4. How We Use Your Information & Marketing
We use your data strictly to:

Answer your property inquiries.

Provide property appraisals and facilitate property sales.

Send you regular email newsletters, property market updates, and new listing alerts.

5. Opting Out of Marketing
You can opt out of our email updates at any time. You can reply directly to ask to be removed from our mailing list.

6. Data Storage and Security
Your data is securely stored within Microsoft Outlook and password-protected local devices. We do not use third-party CRM systems or external cloud databases. We take all reasonable steps to protect your information from unauthorized access, loss, or misuse.

7. Sharing Your Information
We do not sell, rent, or trade your personal information. We only share your data when required by law or to facilitate your property transaction (e.g., providing contact details to your conveyancer or solicitor).

8. Accessing and Correcting Your Data
You have the right to request access to the personal information we hold about you. You can also ask us to update, correct, or delete your information at any time by emailing us.

9. Contact Us
If you have any questions or wish to update your preferences, please email: david@ren.com.au

For all enquiries please contact: